Responsible Use

Using GPS tracking responsibly

We believe that technology should be used responsibly to improve everyone's life, without compromising privacy.

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Our Commitment to Responsible GPS Tracking

At Track My Ride, we are committed to providing high-quality GPS products and services that enhance safety, operations, convenience, and peace of mind for both businesses and private users. However, we firmly believe that these powerful tools must be used responsibly and ethically too.

Disclosure and Consent

We do not support or condone the use of our products and services for covert or undisclosed tracking, as we believe this is a violation of trust and an invasion of privacy. It is also illegal in Australia and many jurisdictions to track anyone without their consent. We always promote the responsible disclosure of the use of GPS tracking services and it is against our Terms and Conditions to track anyone without their consent.

All of our users must inform and obtain clear consent from anyone whose location will be tracked using Track My Ride. Whether you are a parent wanting to keep tabs on your child’s whereabouts, a business owner managing a fleet of vehicles, or using our services for any other legitimate purpose, disclosure and consent are essential.

In-App Tracking Indicator

To further promote transparency, when mobile tracking is in enabled our mobile app includes a prominent indicator that is always visible when the app is actively recording location data on an iPhone or Android smartphone. This ensures that there is no confusion about when tracking is occurring.

The indicator appears in the following locations:

  • iPhone: The indicator is displayed in the status bar at the top of the screen when mobile tracking is active.
  • Android: The indicator is displayed in the notification bar at the top of the screen, and in the notification tray when mobile tracking is active.
Mobile tracking indicator on iPhone
Mobile tracking indicator on Android

Display a Notice in Your Vehicle

If you’re using our Hardware GPS trackers, we include a sticker in the box that you can use to notify the driver that the vehicle has been fitted with GPS tracking. If a TMR hardware GPS tracker has been fitted to the vehicle, you should install the sticker in a prominent location inside the vehicle where the driver can see it.

This vehicle is fitted with GPS tracking sticker

Schedule Mobile Tracking On / Off Automatically

If you don’t need to use mobile tracking 24/7, you can easily create a tracking schedule. With our mobile tracking schedule system, you can setup the times of the day when mobile tracking is scheduled to turn on and off automatically. You can edit the tracking schedule on a per driver/phone basis and the configured schedule will be shown in the mobile app too.

Mobile tracking start/stop schedule

Commitment to Privacy and Security

In addition to our stance on responsible usage, we employ industry-leading security measures to protect the privacy of all tracking data. All data is encrypted in transit and at rest, and we adhere to strict data handling protocols.

We regularly review our practices to ensure we are meeting or exceeding industry standards for data privacy and security. You can find more details in our Privacy Policy.

Using GPS Tracking Responsibly

When used properly and with consent, GPS tracking can provide numerous benefits:

  • Parents can ensure their children’s safety
  • Caregivers can monitor the location of elderly loved ones
  • Businesses can optimise fleet operations and ensure driver accountability
  • Roaming teams can easily see where their team members are, and collaborate with ease
  • And more

We are proud to offer products and services that make these use cases possible, while still respecting individual privacy. If you have any questions about our commitment to responsible GPS tracking, please contact us using the form below.

At Track My Ride, we believe that balancing the benefits of GPS tracking with respect for privacy is essential. We pledge to continue leading the industry in ethical and responsible practices.

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